Customer Service Representative - State Farm Agent Team Member
Full Time • Carmel, IN
Replies within 24 hours
Benefits:
- No Nights or Weekends
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Shawn Higgins - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
ABOUT OUR AGENCY:
ABOUT OUR AGENCY:
- Our Agency has been serving the Indianapolis area since 2009.
- We pride our Agency Team with having a fun culture, we are active in the community, and partner with many local businesses and organizations.
- Our Team is passionate about helping families and taking care of people in our community.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $50,000.00 per year
Do you want a career and not just a job?
We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Come work with an energetic, fun team at Shawn Higgins - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Renters Insurance.
- Our office is located in Carmel, IN.
- I have been a State Farm agent since 2009.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none